studio policies
Cancellation & Rescheduling Policy
Every appointment is deeply valued at Meridian, and each time slot is carefully set aside just for you. Out of respect for everyone's schedule, a minimum of 24 hours' notice is required for any cancellations or rescheduling requests.
Cancellations with 24 hours or more notice: No charge will be incurred.
Cancellations with less than 24 hours' notice: A fee equal to 50% of the reserved service fee may be applied. It is completely understood that unexpected life events happen. Please call, email, or text in advance of a late cancellation to discuss the situation and avoid an automated fee.
No-Shows: Failing to arrive for a scheduled appointment without any prior contact is considered a no-show. If a no-show occurs more than once with no attempt to call, text, or email, a charge equal to 100% of the appointment fee may be applied to the account.
Please reach out via phone or text at 720.295.0308 or by email at meridianskindenver@gmail.com to modify any scheduled appointments.
Late Arrivals
While I always make every effort to warmly accommodate late arrivals, it isn't always possible to do so without affecting the rest of the day. Arriving more than 5 minutes late may mean adjusting the treatment time or rescheduling the visit so the schedule stays on track for everyone. If an appointment cannot be accommodated due to a late arrival, I will gladly work with you to reschedule so both you and I can ensure a relaxed, unhurried experience with the full benefits of the treatment.
If you are running a few minutes behind, please simply send me a quick text or call as soon as possible so I can check on options and make things as seamless as possible before you arrive.